Closure of Australian Inclusion Network

All support services will end by 31 March 2023. Read full details here >

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Common Questions

What are individualised services?

The focus of our individualised services is to support people who are socially isolated and assist them to build meaningful lifestyles and relationships within their community. The basis of our individualised services comes from the understanding that no two people are in the same life stages. We work with you to plan support around your life when it is convenient and most effective for you. Individualised services can be working with you to build capacity in independent living such as cooking, cleaning, shopping, and transport training. It could be providing opportunities and guidance for people to become valued community members through their involvement in leisure, recreation, sport, education, volunteering, and employment. Our individualised services are flexible, and the possibilities are endless!

What is a Support Coordinator?

Our Support Coordinators work behind the scenes to make sure you are getting the most out of your support plan. They are the person that will work with you and find a suitable Support Worker and any other external networks you may need to deliver your support. They will work with you to build strategies towards achieving your goals for each funding period and report on all the positive progress you have made to the NDA. Coordinators are always one phone call away so you can feel free to contact them with any quires or concerns you may have with your support.

What is Employment Discovery?

Employment discovery is one of our services and an NDIS funding category that offers a financial resource to help you work towards employment outcomes. In other words, it is the funding that we will utilize when working towards your employment goals across the entire employment process.

We take a holistic approach to employment discovery and aim to support you every step of the way. The first steps may include support related to finding a job, such as exploring your interests, gaining qualifications, writing resumes, submitting applications, and attending interviews.

A holistic approach means we look past the first stages of employment and provide support centered around helping you maintain a job. This can be supporting you at work with your roles and responsibilities, upskilling, scheduling your working week, and maintaining positive employer relationships. This holistic approach aims to ensure you feel valued and fulfilled in your chosen role.

What does good support look like?

There is no definitive answer to this question because good support may look different for everyone. This is why we have a strong focus on providing a service that is individualised. We believe Successful support is achieved when …

What do you expect from me?

We hold ourselves to a high standard and expect you to do the same! It is important to remember that we can only provide good support if we receive equal contribution and effort when working towards your goals. This is why we have developed the three pillars of successful support which we encourage all our clients to uphold.

Three Pillars of Successful Support